Revolutionize your repossession operations with RCM's integrated case mapping! Seamlessly connecting with RecoveryConnect® and MRS web applications, RCM empowers your field agents with real-time repossession assignment information. This instant access to crucial case data minimizes risk by preventing wrongful repossessions and enabling swift updates to "On Hook" status. Once marked "On Hook," agents can proceed with asset recovery at their convenience and in a safe manner.
RCM's intuitive mapping system simplifies fieldwork. Drivers can efficiently manage addresses, provide instant updates, set pick-up locations, and maximize unit recovery using custom icon scanning. Create and save filters to quickly focus on your agency's priorities. Each asset recovery form captures detailed condition information and photos, automatically generating a Condition Report for client submission.
RCM offers these key benefits:
- Customizable map icons (Pro)
- One-touch "On-Hook" collateral marking
- Streamlined asset recovery process for rapid condition reporting, photo documentation, and personal property logging
- Real-time access to case information and addresses
- Rapid map search functionality (Pro)
- Ability to mark "Favorite" cases for quick access
- Case filtering for efficient address management
- One-tap quick updates
- Automated geo-updates
- Integrated To-Do list for efficient condition reporting of recovered units
Need RCM assistance? Our dedicated support team is available 24/7. Submit a request via our Contact Us page or visit our website: https://mbsicorp.com/contact/
Permissions Walkthrough - https://youtu.be/rW0rJGe0Wr8
Privacy Policy - https://mbsicorp.com/privacy/
What's New in Version 3.0.33
Last updated October 2, 2024
Mobile Case Acceptance:
- Accept cases directly from the mobile app!
- Accept or decline cases from the "NEW CASES" section on the home page.
- Multi-select cases using long-press functionality.
- Search and filter by client, case type, dates, or "accepted before" status.
- All activity is logged in the case history.
