Embark on your journeys with confidence and peace of mind using the innovative FlySmart mobile app, brought to you by the Malaysian Aviation Commission (MAVCOM). This app is designed to ensure that your traveler's rights are safeguarded throughout your travel experience.
MAVCOM is excited to elevate your travel experience with the introduction of the FlySmart mobile app. By simply registering with your email address, name, and phone number, you can create a consumer account with MAVCOM. Travel with ease, knowing that your rights are protected just a tap away on your smartphone!
Once registered on the FlySmart app, travelers gain the ability to submit complaints directly to MAVCOM regarding any flight-related service issues, non-compliance, or violations experienced during air travel. Enhance your complaints with the app's feature to instantly capture photos and attach relevant documents, bolstering your case. Stay informed with real-time notifications on the progress of your complaints from submission to resolution, and monitor your case history effortlessly within the app.
Keep yourself updated with crucial travel information, including national flight disruptions, breaking travel news, and other significant events, as they are broadcasted directly to your FlySmart app. With seamless access to the FlySmart website and Facebook page through the app, essential information about travelers' rights is always at your fingertips.
Download and install the FlySmart mobile app today to travel smartly and securely with MAVCOM's FlySmart!
*Please note that an internet connection is required for all app functionalities.
**Your personal data will be used exclusively for MAVCOM's complaints management.
***For more information on data privacy, please review the Personal Data Privacy Disclaimer at https://flysmart.my/en/flysmart-app-disclaimer/.
What's New in the Latest Version 2.5.4
Last updated on Oct 20, 2024
1) Additional features
- Travel Advisory
- Know Your Rights
- Account Deletion
- Refund Process
2) Bugs fixes
3) Design improvements
