The BIS CARE app empowers consumers to easily verify product authenticity and report substandard goods. Simply input the license number, HUID number, or registration number found on the product to instantly access crucial details like the manufacturer's information, license validity, and product specifications. This allows you to quickly identify counterfeit or misrepresented items.
The app also provides a streamlined complaints process. Report substandard products, misuse of marks, or misleading claims easily through the integrated 'Complaints' feature. Provide necessary details and evidence to support your claim and receive a complaint number for tracking purposes.
Key Features of BIS CARE:
- Authenticity Verification: Verify ISI marks, Hallmarks, and CRS Registration marks with a simple input.
- Complaint Registration: Easily report issues with substandard products or misleading claims.
- User-Friendly Interface: Simple registration and login via OTP for convenient complaint filing.
User Tips:
- Provide Evidence: Include supporting evidence when filing a complaint for faster resolution.
- Select Complaint Type: Choose the appropriate complaint type to ensure efficient routing.
- Retain Complaint Number: Keep your complaint number for follow-up.
In Conclusion:
BIS CARE puts the power of product verification and complaint resolution directly into your hands. Download the app today to protect yourself from counterfeit goods and contribute to upholding market quality standards.
